Clear plans begin with clear answers.
Are concierge services included in the villa price?
Inclusions vary by property and proposal. Review the villa inclusions and ask which requested services are charged separately. Availability, scope and costs are confirmed for the individual booking.
Can I enquire if I already have accommodation?
Tell the team where you are staying, your dates and the services you need. They can confirm whether suitable support is available for that location and request; do not assume a service is confirmed until you receive the proposal.
Can several services be considered together?
Include them in one brief: for example, arrival transfers, private dining and a boat day. Explain which requests are essential and which are optional so the details can be discussed together.
What happens if my plans change?
Contact the team with the specific change as soon as you know. Revised availability, costs and any applicable conditions need to be checked for the arrangements concerned.
I am not sure what to request. Where should I start?